

If you have any questions, you can reach the Business Office at (407) 665-2110. You can submit your application form to or bring it to the Business Office at 500 W. To print a leak adjustment request form, click here. Request for an adjustment must be made within two months of the repair. The leak must be repaired within thirty days following notification by the Authority or detection by the customer. Payments must continue to be made by the due date to avoid disconnection of service. To be considered for a leak adjustment, the following requirements must be met: 1. The difference is the adjusted amount and will be applied as a credit to the customers’ account.įor new accounts with no previous billing history, consumption from the next three billing cycles will be considered to determine “normal” monthly usage. The excess consumption is calculated at the lowest tiered rate. The average ‘normal’ monthly use is calculated based on the customer’s consumption history for the past 12 months. Repair bill receipts/Invoice must be attached.

span construction that spans a body of water, depression, highway or. Once the application is received, the customer will be notified within 90 days of adjusted amount.Īny suspicious behavior, such as altering dates or falsifying documents, will result in adjustment requests being denied. Subsection 220: Adjustment, Rebuilding and Remodeling of Drainage Structures. The completed form should be mailed or e-mailed to : Anne Arundel County. The consumption amount attributed to the leak must be at least 20,000 gallons above the account average or double the account average for the past 12 months. Customer Request for Leak Adjustment Form. The consumption period to be adjusted cannot exceed two consecutive billing cycles. The goal of the Water Division is to provide top tier water delivery to city residents, institutions, and commercial properties. (Sod and Landscaping do not qualify for an adjustment)Īll customers must fully complete and submit an adjustment request application within 60 days from 1st or 2nd consecutive affected bill date.Ĭustomers are eligible for a Leak adjustment once per 24 month period. Newton City Hall 1000 Commonwealth Avenue Newton MA 02459 61 Monday - Friday 8:30 am to 5:00 pm The Utilities Division is responsible for the City's water, sewer, and drainage infrastructure. The tank must be watertight to keep sewage from leaking out and. Pool Fill Credit Policy: Allows a one-time credit in a 5 year period to reduce payment by $35 on a sewer account affected by a pool fill. Contact your nearest county Department of Health or a septic system contractor for.

Adjustments to water and sewer accounts are available upon qualification for leaks classified as non-routine and not preventable by proper maintenance.
